Alyssa was outstanding! She listened and understood what I wanted and needed to do. She kept in tough throughout the process. She explained how things would go from beginning to end. She answered all of my questions. I would absolutely recommend Alyssa. In fact, I have already referred her to family and friends.
 

Rhonda S. - Tennessee
 

I would recommend Reliance First Capital, LLC. I have been working with Alysa who I may say has done an outstanding job with helping me to obtain a refinance loan with Reliance.
 

Johnnie M. - Virginia
 

Alyssa helped us with all of our questions, made the process so easy for us to understand, navigate & make the best decision for our family. I highly recommend her & Reliance First Capital 🤗
 

Jenna D. - Virginia
 

I just wanted to thank Alyssa for helping me with my refinance needs. Alyssa was very accommodating and such a fresh air approach. I enjoyed getting to know her. A delightful personality! I have to say what a great experience I had with Alyssa at Reliance First Capital. She was very professional with her approach. You seem like you will be friends with her for life. Alyssa was very easy to talk to and you knew she always had your best interest at heart. Thanks Sweetie.
 

Dianne H. - North Carolina
 

Alyssa did an amazing job by explaining the process to us every step of the way. Thank you, Alyssa, for all of your help. We appreciate it very much!
 

Ruth H. - North Carolina
 

I recently had the pleasure of working with Alyssa for my mortgage, and I couldn't be happier with the experience. From start to finish, she was absolutely fabulous. Her professionalism, expertise, and dedication made the entire process smooth and stress-free. She was always available to answer my questions and provided clear, concise information at every step. I highly recommend Alyssa to anyone in need of mortgage services. Thank you for making this so easy!
 

Marsha R. - North Carolina
 

We worked with Alyssa Carbone. Our customer service was excellent. She was very professional and friendly. She kept us informed and was available to assist whenever we called. She was able to help us with our refi and all the numbers were as she stated they would be. Thank you Alyssa.
 

James M. - North Carolina
 

Alyssa has been a joy to work with. She has gone above and beyond to make this journey an easy and pleasant experience for my wife and me. I would recommend her to anyone I know looking to buy or re-fi. I'd give her ten stars if possible. Thank you Alyssa!!!
 

Michael T. - North Carolina
 

No improvement necessary!! Alyssa is an asset to your organization!!!
 

Arthur L. - Florida
 

Working with Alyssa was an excellent experience. Alyssa made me feel that she was looking out for my best interests and she did listen to my desired outcome and was successful at making sure my needs were met to the best of her ability. Her knowledge about the mortgage industry was quite evident. The various steps that my wife and I had to go through to refinance our home were numerous and complex but Alyssa made it quite easy for us to understand and navigate through the process. She was always quite pleasant and easy to work with. I was quite impressed with her kindness and honesty. She was so professional and extremely knowledgeable and made me feel that the most important thing to her was to attempt to meet my needs. She was always available to answer any questions I had.
 

Arthur T. - South Carolina
 

Alyssa deserves 10 stars. She is an Amazing Young Lady. When I would stress over something, she always would calm me right down. I would deal with her any day of the year. She is very Professional, she has a lot of patience, knows her Job inside and out and if she didn't have an answer she would find the answer. She made our Transaction smoother than Honey. Reliance First Capital is Blessed to have Alyssa as she is an asset to your company.
 

Kathy M. - North Carolina
 

My wife and I were highly impressed with how our mortgage analyst displayed both expertise and empathy throughout the refinance process. Alyssa went beyond just being an efficient analyst, she showed genuine concern for our needs and interest in this process, a rare quality in today's institutional business environment. This level of personal attention sets reliance first capital way ahead in the mortgage industry. I rate them a glowing 5 stars.
 

Derly and Priscila C. - North Carolina
 

Alyssa was AMAZING! She is knowledgeable and super-efficient. She helped us evaluate our assets and debts and consolidate our finances to spend and save more efficiently. The entire process took less than 2 weeks (initial conversation to closing) and we are walking away with over $2K in savings per month and an accelerated mortgage payoff plan! Most of all she is friendly, organized, simplified all of the language and was super easy to connect with. We will definitely use her again as we look to diversify our investment portfolio!
 

Kelly M. - Virginia
 

Working with Alyssa Carbone with Reliance First Capital has been amazing! She helped us realize that a HELOC wasn't the best answer for us and quickly showed us another option and within a month we closed on our loan! It was seamless working with her and in fact even referred her to our good friends who were looking to do something similar! Looking forward to working with her on future endeavors! Thanks, Alyssa!
 

Carrie D. - Virginia
 

Everything went smoothly, Alyssa was beyond friendly, helpful, knowledgeable and caring. She is truly an asset to your company. I had a major surgery during our process and Alyssa worked diligently to make everything as smooth and easy as possible for my limited ability. Once again, thank you for your assistance in this loan process.
 

Jeffrey H. - North Carolina
 

They were friendly, helpful, and great to work with.
 

Thomas H. - Kentucky
 

We worked with Alyssa Carbone and she was absolutely amazing! She was always available and even handled questions we had that wasn't her job. She came to our closing and also brought us a gift. Which was super sweet! I couldn't recommend her enough!
 

Nikki F. - North Carolina
 

I was very impressed with the way Alyssa and team handled my mortgage, I can only say keep the work. Thank you!!! Alyssa was my primary contact and she kept us well informed through the all process. Alyssa had the knowledge and patience to answer all the questions I had. I just want to thank Alyssa, again, for helping us go through this new mortgage process. At the present moment I don't have anybody; but I have Alyssa's phone number I will be checking through my family and friends, if someone needs a referral. Thank you.
 

Oscar G. - Connecticut
 

I have worked with several companies over the years for financial aid but I have not worked with one that was so concern with their client Alyssa was a great loan officer she made everything plain and simple she example everything to me she even help me with my computer she was very patient when I wasn't she is very polite and a godly lady it did matter what question I had she would answer it or find out the answer she even called me when I was sick to check on me she kept me very well informed and call every few days just to check in if I ever have to this again I will go to Reliance First Capital and will Alyssa I want to think her and all her coworkers for all the help, thank you very much.
 

David H. - Kentucky
 

Thank you so much, Alyssa! It was great working with you. I was reluctant at first but your knowledge and professionalism made my decision so much easier. You are great at what you do. I would 100% recommend you to anyone wishing to refinance.
 

Dawn C. - New York
 

Alyssa is a fantastic professional and a pleasure to work with. Melissa and her staff were amazing. It was just perfect.
 

Winston G. - North Carolina
 

Alyssa is amazing she's very professional kind thoughtful and cares about you and your needs it's just one big happy family at Reliance First Capital, thank you.
 

Winston G. - North Carolina
 

Good job.
 

Mark J. - North Carolina
 

Alyssa was my analyst and walked me through every step of the process. Not only was she knowledgeable and capable, but she was very nice, courteous and made me feel very comfortable. I wish EVERY business dealing I have was as pleasant as my interactions with Alyssa! The process was all very simple and seamless. Thank you to Alyssa and the other representatives who assisted and guided me through this process!
 

Lauren Y. - New York
 

Alyssa was always upbeat and made you feel like family.
 

Leslie M. - Virginia
 

Alyssa, first - I sincerely appreciate your quick and kind response to my inquiry regarding a possible HELOC on our property. You were correct in saying that my phone was busy. I'm a very cautious individual when it comes to answering calls from unfamiliar numbers so I operate from the standpoint that if it's regarding important information then the caller will leave me a voicemail, which you did. Regretfully a fair number of other callers did not, which, in my professional opinion, does a disservice to themselves and the businesses that they represent. So thank you for taking the time out of your schedule to call and introduce yourself. I apologize that I did not return your call but I had a rather hectic day and, I am sorry to say, did not check my voicemails until a little while ago. Since requesting details about potential financing options, my wife and I have been discussing our various options and, after further consideration and prayerful thought, have decided to step back for the time being in the hope that rates will start coming back down to more reasonable values. With that said, and owing to your diligence, I will keep your contact information on file and should we opt to move forward with a HELOC or another product you will be at the top of our list. On a personal note, I took a moment to read your "About Me" webpage. You should feel very proud of your 2022 award for Newcomer of the Year as well as the many positive testimonials your clients have chosen to provide. That says a lot about the character of the individual. I also made note that you have 2 dogs. Aren't they wonderful animals? We have 5 - and yes - there are moments when I think "What on earth possessed me to say yes to so many.." People say that having dogs keeps you young. There are some days when I truly question the validity of that statement.🙂 In closing - thanks again for your time and assistance and allow me to wish you and your family the very Happiest of Holidays.
 

Michael C. - North Carolina
 

Good morning Alyssa. My loan has been funded. I have owned over 40 properties in my lifetime and I have not had a loan funded as fast as you were able to put together as the loan processor. My experience working with you has been fantastic. Thank you very much Alyssa. You are the greatest. I also want to thank Reliance First Capital as well. I want to do business with you in the near future.
 

Elizabeth W. and Robers S. - North Carolina
 

Alyssa provided us with exceptional service above and beyond what we expected. She was very professional, knowledgeable and personable. Explained everything in detail during the loan process and listened very carefully to our needs and came up with the best plan for us. Was a very pleasant experience. It felt like she was part of the "family". Kristen and Roberta provided us with also exceptional, thorough and fast service during the loan process. When my grand children graduate college up in New Jersey and they are serious in buying a home or anyone else I will recommend Reliance First Capital. Loan process was perfect.
 

John V. - South Carolina
 

Hire more professionals like Alyssa.
 

Larry C. - South Carolina
 

How does one improve on Excellence? Alyssa was absolutely wonderful! She was professional, patient, and passionate while working with me to get my loan approved and made me realize that she and Reliance First Capital was without a doubt concerned about their customer's welfare and outcome!!! This is my second refinance and I STRONGLY recommend Reliance First Capital to any and all who need to refinance!! I absolutely enjoyed working with Alyssa. Roberta, and my Closer were very helpful and kind also!!! I’m not aware of anyone presently but if I do know of anyone in the future, I will definitely refer them to Reliance First Capital!!!
 

Myrtle W. - North Carolina
 

I am very appreciative of all the support from Allyssa, explaining ways to improve my credit scores and better future investments. I hope we can continue working together in the future.
 

Marlie K. - Massachusetts
 

Alyssa is a very professional, courteous, knowledgeable young Lady. She treated me like I was her Family. I had Surgery and she would call just to check on me. She is an Asset to Reliance.
 

Jonathan M. - North Carolina
 

Alyssa took the best care of me and walked me through each step. I really enjoyed working with her. I truly consider her a friend and look forward to working with her in the future. She is a sweetheart and loves helping others just like myself. Kristin was also a big help! What a great team!
 

Dawne M. - Virginia
 

Alyssa answered every question I had, at lightning speed. She explained everything in a simple down to earth way that made everything understandable in layman's terms. The process was explained step by step so I always knew what was happening and what was coming up. She was great to work with.
 

Kelly C. - Massachusetts
 

Alyssa was very personable. Made me feel she actually cared about our situation. Put up with my slowness and forgetfulness. Worked it all out. Thank you!!! Everyone was very nice and helpful and understanding.
 

Canace P. - North Carolina
 

Alyssa was great. She was always cheerful. Answered all my questions. She’s wonderful. I almost hung up on her when she called because I was tired of all the wonders calling me but for some reason he was nice and I stayed with her. She provided exceptional service, so did Michael. I tell everyone how great Alyssa was. I even got flowers which was so nice and thoughtful. We got along great. Love you girl anytime you're in Florida stop by.
 

Arema B. - Florida
 

Alyssa was great to work with, anytime I had a question she had the answer. She would aways call to make sure we had everything we needed. We will definitely use her again. I would give her 10 stars if I could.
 

Shane L. - North Carolina
 

Alyssa was absolutely wonderful to work with. She made me feel like I was one of her family members.
 

Jason M. - Pennsylvania
 

Alyssa was great through the whole process, even through the snag with our appraisal. She stayed on top of things and got us to the end of the process. She was very professional.
 

Dale L. - Pennsylvania
 

Alyssa was very professional and always willing to help. She was available for any questions and kept us updated throughout the process. She is a very sweet person and cares about her clients. Alyssa Carbone was exceptional to the MAX! Could not ask for her to have been any more professional. Any questions or concerns she already knew the answer and didn’t have to go and ask. Alyssa was on top of the whole process. Thanks again!
 

Alicia and Randall M. - South Carolina
 

Alyssa was the reason we returned to Reliance First Capital. She is a perfect example of what professional looks like. Love her!! Working with Alyssa made the process easy.
 

James W. - Florida
 

Reliance First Capital, LLC is by far the most trustworthy, professional and experienced company in the market. Alyssa Noelle Carbone treats you like family with respect and integrity. Always considerate and concerned with the customers' best interest as a priority. Alyssa N. Carbone and Reliance First Capital, GREAT EXPERIENCE.
 

Gerald B. - Maryland
 

My experience with Alyssa and Michael was totally Awesome. The process for me was effortless. I would recommend this team to anyone.
 

Caryon R. - North Carolina
 

Hello, several weeks ago I decided I needed to get some bills paid off and get some repairs done to my home. Reliance First Capital responded and I decided to go with them and that was one of the best decisions I have made. Most of the communication was with Alyssa Carbone. She was always so helpful courteous always willing to answer questions, encouraged me to call her if I had any concerns about anything. If I called and she did was busy or out of the office all I did was leave my name and she called as soon as possible. I could not ask for anyone to have been any more helpful, kind, or encouraging. She is a very valuable member of your team, very lucky to have her. I can't express my appreciation for her caring attitude. Don't get me wrong, everyone I spoke with was courteous, and knowledgeable but I dealt with her the most. I'm making repairs and paid all credit cards so thanks to everyone involved in this transaction. I will always be so grateful to you.
 

Anna R. - South Carolina
 

We had what I feel would be a very unique situation with our refinance. I thought it was going to be a pain in the butt. The first company was not good, luckily Alyssa from Reliance First Capital contacted me asking if she could help "build" my wife and I a plan. She was very helpful and I felt no pressure the entire time. Have already and will continue to recommend. Alyssa was amazing, I have already recommended her to a friend. IF and when rates go down to 5% or below my wife and I will def. refi again with Alyssa. I have recommended Reliance First Capital to a few people, but I do not know if they want their name out there yet. When they do I’m sure they will be in contact.
 

Jacquelin C. - Virginia
 

Alyssa Carbone, she listened and most importantly she did not push when I decided to wait on an earlier occasion.
 

Anthony M. - Florida
 

Alyssa was extremely helpful throughout the entire process. She was knowledgeable and took the time to understand my financial needs in order to identify the right program for us. Thank you Alyssa for all your help as well as the others that were involve from start to closing. The process was seamless. Working with Alyssa Carbone with Reliance First Capital was a great experience. Though I had my doubt about the process, Alyssa was very knowledgeable and helpful from start to closing. Very quick and seamless experience.
 

Timothy J. - North Carolina
 

My process went well. Everyone I worked with did an amazing job. I definitely trust Reliance First Capital with my mortgage.
 

Bridgette G. - Maryland
 

Alyssa was super helpful, meet and exceeded my expectations. She was an amazing person to work with and I would highly recommend her to anyone looking to refinance and will be recommending her to my friends and family. Exceptional support and customer service. She gets a 11 out of 10.
 

Michael T. - North Carolina
 

Everything went perfectly.
 

Torey J. - Alabama
 

Exceptional customer service! Exceptional leadership and expertise in managing this refinance. Alyssa gave clear instruction instant feedback to speed the process, returned calls promptly to discuss issues. Also other members of the team who stepped up to provide assistance support as needed. Awesome team.
 

Geraldine F. - Maryland
 

Allyssa Carbone was very pleasant and made me feel comfortable to ask any questions. Michael, the loan processor, was quick, efficient and professional. They both made a complicated and sometimes difficult process very easy. They both made the process easy and quick.
 

Barbara & Jeremiah M. - Alabama
 

Alyssa Carbone is awesome and friendly and very knowledgeable. She is very easy to work with. We acted like we were family which was cool.
 

Dawn & Bradley B. - Virginia
 

Alyssa Carbone was awesome. She gave me several options to choose from. She delivered on everything she said she would. Alyssa you are definitely a professional, thanks for everything. Alyssa told me what she could offer and delivered more never missing a beat.
 

Paula J. - Virginia
 

Alyssa was awesome, she is very professional. Alyssa was on top of any questions that we had. We were looking at another company to refinance with and after talking with her and her knowledge of what we were wanting we decided to go with her. She showed us different options and stayed in constantly in touch with us via email or phone calls. Thank You so much Alyssa.
 

Melvin W. - Virginia
 

Alyssa Carbone was my representative and the reason I went with you for my refinancing. She patiently walked me through the entire process and clearly explained everything as we went along. I felt comfortable and confident with her handling my account. The men I have dealt with were very nice but overly efficient and pushed for time which made me feel uneasy because I couldn't grasp things quickly enough to fully understand what was happening. This left me feeling vulnerable and not totally in charge of the changes I was making with my finances. I really don't like feeling that way so I tend to start looking somewhere else to do business where I can feel confident and in control of my life. Alyssa was a godsend. I turned two other mortgage companies down just to work with her. She is solely responsible for my going with Reliance First Capital. I am immensely pleased with the service she rendered so she deserves full credit for your gaining a very happy client.
 

Barbara H. - North Carolina
 

Alyssa Carbone made this the best well informed process I have ever been thru. Personality and knowledge of the process was well explained. Loved working with her, she's been an angel to me.
 

Delores A. - Virginia
 

Alyssa is very pleasant and professional to talk to. answered all my questions.. Kept me well informed on what was happening with my Refi..
 

Daniel T. - North Carolina