Liz provided exceptional customer service. She walked me through every step of the process and explained everything in great detail so that I would have a smooth refinance.
 

Angela B. - Virginia
 

Service was impeccable! Second to none and very refreshing process. Liz! Wow, what a professional! Sound advice, ethical and integrity throughout my loan process! Liz was always in tune with my financial needs. Very proactive and solution focused! Thank you for your amazing customer service!
 

Timothy G. - North Carolina
 

Elizabeth is extremely professional but at the same time approachable. I feel we developed a friendship along the way because of the person she is. She listened to my needs and asked very good questions about my situation and what I wanted to accomplish. She put a package together in less than 24 hours and we worked together to massage it to align straight up with what I wanted to accomplish. She even provided guidance on how to gain and maintain a healthy financial future. I thank her for her insight and suggestions. SHE'S A KEEPER. When I clicked on the link to look at options for financing my phone blew up. Liz left a personable message telling me why she called but her attitude wasn't like the others who were brazen, almost demanding that I call them back. She was calm and relaxed instead of charging at the gate. She is the only person I called back and I'm so very glad I did.
 

Kathryn A. - Tennessee
 

Liz is great! Very professional, competent, and kind.
 

Arther M. - North Carolina
 

It was a good experience. Liz was very helpful and so patient with me I’m not that great with computers but she walked me through the things I had problems with and so good at what she does and she made me feel that she was getting me the best deal possible for me. So happy with the experience.
 

Rodney G. - North Carolina
 

Everyone was Great!
 

Venita M. - Tennessee
 

I can't say enough for the extreme time and effort that Liz put into getting the loan from Reliance First Capital. She was so dedicated in this process that she even sent out e-mails to us at 1:30 in the morning checking on funds that were supposed to be wired to us. She's very personable and a true professional in her line of work. I'd go to her if we needed to do this again as this was a learning experience for the both of us. I can't say enough but I really enjoyed working with her and wish her the very best in her future.
 

William R. - Virginia
 

I recently had a run in with bad luck and it caused my bills to get behind. I spoke with several companies trying to get a loan to fix the problem. Each time I was told that nothing could be done due to the late payments causing a drop in my credit score and my debt-to-income ratio. There was however one individual who relentlessly kept working to help me, Elizabeth Kilgo. She was absolutely amazing. No matter what obstacle arose, she handled it. We were about a week or so away from closing on the refinance when I received a call informing me that my aunt in Germany had passed away and I would be receiving a check for a large sum. That money paid off the bills and removed all my problems. Naturally I no longer needed to refinance my home, but I actually felt bad about having to tell Elizabeth because of all the work she put in on my loan. But one thing is for sure, should I or anyone I know need a loan, I will not contact anyone other than Elizabeth Kilgo at Reliance. The entire process was stress free and actually quite delightful because of her knowledge and her wonderful disposition. A five-star experience that I highly recommend to anyone and everyone. Thank you, Elizabeth.
 

Dennis F. - South Carolina
 

Elizabeth went above and beyond to help us and to provide us with the right mortgage package that suit our needs.
 

Kenetta C. - Virginia
 

Elizabeth made every step of the process run so smoothly, explained in detail which made things go so quickly. She provided the best customer service I have had in years. It has been such a please to work with her.
 

Sharon G. - New Mexico
 

Liz went above and beyond. Very friendly, always kept me updated, always super informative. Liz was phenomenal.
 

Yuneka B. - North Carolina
 

Liz was just amazing from start to finish. She answered any question I ever had immediately. Everything was great!
 

Carrie A. - Florida
 

This was an awesome experience from beginning to end. Liz was very thorough and knowledgeable. Her warm professionalism gained my trust and confidence in her ability. I’m very happy that we chose Reliance First Capital.
 

Tonia M. - North Carolina
 

Elizabeth was very willing to answer our questions no matter how many times we asked them. She did a good job of keeping us informed throughout the entire process.
 

Kathy E. - Kansas
 

Elizabeth Kilgo and the rest of the team were extremely professional.
 

Arturo Z. - North Carolina
 

Elizabeth Kilgo is the best!! Elizabeth Kilgo was always attentive and informative every step of the way. Thank you Liz. I referred my daughter and she did a refi as well with Elizabeth.
 

Lorraine R. - South Carolina
 

I've worked with other refi companies and sometimes the ball get dropped when the consumer is passed from one person to the next. Since Reliance has one main representative leading the process all the way through, the experience is more seamless and thankfully that led to a quicker, more efficient process.
 

Kurt W. - Maryland
 

Liz walked me through several options on refinancing my home. She kept me updated on the status and made sure everything went through smoothly.
 

Xay X. - North Carolina
 

Elizabeth was great to work with. Her service was informative and exceptional. I will gladly share her name with anyone asking about a mortgage.
 

Michael S. - North Carolina
 

Elizabeth was always available, was always courteous, was always quick to answer any question, and was very supportive throughout this process.
 

Arthur M. - North Carolina
 

Elizabeth was very professional and had a nice personality, she always returned my call immediately.
 

Robert T. - Virginia
 

Elizabeth was wonderful during the entire process. Very easy to talk to and she explained everything thing to me that I didn't understand. We have a common interest in the music industry and I feel that I've made a new friend.
 

Steven C. - South Carolina
 

Elizabeth was extremely informative and prompt. I was very comfortable with working with her.
 

Anita M. - Tennessee
 

Liz was fabulous through the entire process. She went above and beyond to answer all of our questions in a timely manner.
 

Crystal C. - South Carolina
 

Liz is the best, will recommend her to anyone in need of her services.
 

Christy K. - Tennessee
 

Elizabeth Kilgo was a pleasure to work with. She kept us informed as the process progressed.
 

Sally S. - North Carolina