


Christopher Chounet
Assistant Manager
NMLS ID # 2052276
cchounet@reliancefirstcapital.com
Toll Free: 877-281-9779 ext.5245
Direct & Fax: 216-503-5245


Seamless transition, great result. Chris had done a great job with my loan process. He was very personable and friendly. Answered my questions quickly. He was also always very responsive if I called in and or need help with the documents. I would 100% recommend Chris and his team for anyone needing a loan. He will get it done before you know what is happening.
Eric T. - Pennsylvania
My first contact was with Ryan who quickly suggested a product that no one I spoke to at any other finance organization offered me. Chris was assigned after Ryan assumed other duties. He was professional, personable, took the time to explain the process and consistently followed up. He kept me informed during the process. He was a pleasure to work with. Chris is professional while maintaining a friendly rapport. He is very easy to work with and has the patience to explain the process. Highly recommend him! Happy we chose Reliance First Capital.
Bradley W. - New York
Christopher provided exceptional profess service. This is the second time I have worked with Chris and he never lets you down. He gets 10 stars from me. Once again he got the job done in amazing time. He always has your best interest in mind and gives you his best professional help. Chounet made my refi a breeze for the second time. professional, knowledgeable and so up front. Made me feel safe using their services. I drove him crazy calls and he always was patient and helpful. Chris you are the best of the best. I wish I could write a longer review but there's a character limit and it should be more. Ten stars for this man who I drove crazy and he never let me down. Always returned my calls and was so pleasant he made me feel safe because he is a professional at what he does. This is my second time working with Chris and I would do it again because Chris and his team deserve all of the stars they get. Chris thank you so much for all you did.
Norman and Karen K. - Virginia
Chris made my refinance experience incredibly smooth from start to finish. He was consistently attentive, easy to reach, and genuinely patient with every question I had. The entire process was quick, clear, and far less stressful than I expected. It’s refreshing to work with someone who truly cares about their clients and takes the time to explain everything along the way. I highly recommend Chris to anyone looking to refinance or purchase a home.
Chip M. - Florida
Chris was awesome to work with. Gave us a heads up on what we would need to send them. And when small problems arose. He was right there to make sure we were Able to get everything we needed. Great staff and very pleasant.
Val S. - Tennessee
Chris was great.
Rickey C. - Indiana
It all started with Christopher and his teammates who gave me a great experience from beginning to end couldn't ask for another group to work with. Even though I was finished I reached out to Chris to assist me with a question and I got my response in guaranteed timely manner (ASAP). I would recommend Reliance First Capital.
Row W. - New York
It all started with Christopher and his teammates who gave me a great experience from beginning to end couldn't ask for another group to work with. Even though I was finished I reached out to Chris to assist me with a question and I got my response in guaranteed timely manner (ASAP). I would recommend Reliance First Capital. Christopher and his team were a great they make my experience unbelievable. Clone Christopher, he is great at what he does more of him - no worries about improving.
Row W. - New York
Best Refinance ever! This was a rough time for me and I have to say Chris went above and beyond to help me find a way. His ability to make me feel this was a good option was much appreciated. He is very polite, professional and down to earth. He made the entire prices smooth for me. Thank you Chris!
Chris H. - Ohio
It was a good experience. Gave me the best experience I've ever had refinancing, "amazing service", they work with you. Christopher was very professional and made me feel like family.
Steven M. - Pennsylvania
Excellent experience. Chris was wonderful to work with. He spent a lot of time with us reviewing different options and answering all of our questions. I can't believe how quickly we got our loan funded. Highly recommend!
Jonathan R. - New York
Chris at Reliance First Capital was wonderful to work with. He spent a lot of time with us reviewing different options and answering all of our questions. I can't believe how quickly we got our loan funded. Highly recommend!
Jonathan R. - New York
Absolutely the best!! Chris is the epitome of professionalism, kindness and patience. He made the process easy. Highly recommended.
Lida B. - Georgia
Chris Chounet is the best! This is the second time I have had the pleasure of working with Chris. Not only is he highly knowledgeable about the process of applying for a loan but is also sincerely looking for what is best for his customers, and he treats you as if you are his family and not a client. He listens to what your goals are and presents options to what fits you best. He is always available to answer whatever concerns or worries you may have throughout the entire process. He makes applying for a loan a wonderful experience, instead of the nerve-racking experiences I have had in the past.
Vicki W. - Virginia
Christopher with Reliance walked us through the process and was there for us day or night. I look forward to working with Chris in the future.
Sean M. - Virginia
Chris went above and beyond throughout the process, knowledgeable, courteous, responded quickly.
David Z. - Florida
Christopher was on top of it the whole time.
William K. - Indiana
We'd like to thank Chris with Reliance First Capital for his exceptional service in the handling of our mortgage loan. The loan was handled smoothly in less than thirty days the money was funded to our account. We strongly recommend Reliance First Capital for your mortgage needs. Christopher provided exceptional service from the beginning to the end of the loan process. The loan closed within three weeks and the money was funded in our account a few days later. I strongly recommend Reliance First Capital for your mortgage needs. Thank you so much Christopher.
Kat and William B. - Tennessee
Great loan process with Chris!! I applied for a refinance loan and with about 20 lender calls daily it got crazy but something hit different when I got on the phone with Chris. Chris was professional and easy to talk with and made the loan process easy to understand. It was as if I made a connection with Chris, he understood my needs and provided me with a few loan options. Chris made it a no pressure process, he gave me advice and checked in on me along the way throughout the loan process. Chris and The Reliance First Capital team are top notch!
Matthew G. - Georgia
Chris was excellent. He made sure that everything was taken care of was very communicative throughout the entire process.
Kimberly W. - New York
Everyone I dealt with [provided exceptional service] from beginning to end. Allen, Christopher, Robert, and Jennifer. [Exceptional in] their specific roles that they perform on a daily basis. My situation wasn't straight forward and went smoothly.
Edwing M. - Florida
I applied for a refinance loan and with about 20 lender calls daily it got crazy but something hit different when I got on the phone with Chris. Chris was professional and easy to talk with and made the loan process easy to understand. It was as if I made a connection with Chris, he understood my needs and provided me with a few loan options. Chris made it a no pressure process, he gave me advice and checking in on me along the way throughout the loan process. Chris and The Reliance First Capital team are top notch!
Matthew G. - Georgia
Excellent company, OUTSTANDING Mortgage Analyst. Started talking with Chris over 2 years ago. With his knowledge and that of his team we eventually made things work...I will forever use this company. I really cannot say enough about Chris, his professionalism and knowledge is second to none. Not only did I accomplish a task with my home that was badly needed but I gained a Friend!!!
Gaetano G. - Florida
Great experience. It was a very good experience working with Chris. I began working with him in April and mentioned to him I wasn't ready to proceed but when I get ready to proceed I would reach out to him because he made me feel like he cared more about my situation more than actually getting a sell and for that reason I stuck with him. He capitalized off everything he said he would do. Quick turn around when I decided to move forward. Would definitely recommend him to work with for others and would definitely do another loan with him.
Anthony P. - Virginia
Chris is the most amazing Mortgage Analyst I have ever worked with. His expertise, kindness, professionalism and knowledge were beyond outstanding. The process was very good and my Chris was amazing.
Karen K. - Virginia
Everything went perfect. I so much appreciate all Chris did for me. Have nothing bad to say. They worked with me from day one up to the very end. Answered calls within hours. I had a terrific agent working with me.
Teena G. - Pennsylvania
Thanks to the efforts of Chris this was a flawless experience. Not only was he knowledgeable and willing to put up with ‘less than great' computer skills on my part, but kindly went along with my goofy sense of humor. If the need ever arises for anyone needing financial assistance, Chris is my number one recommendation.
Linda B. - Georgia
I have been in the financial industry for over 34 years, my experience with Chris would stand amongst the best interactions that I have encountered with a lender. Chris had reached out to me some time ago when I was looking to refinance. At that point in time due to credit history that wasn’t an option, Chris had given some advice and stated that we would circle back at a later date. Chris followed up on his word and checked in with us…we wanted to proceed however through some health issues we had to pause. Chris used "gentle persistence" and kept in touch with us and we finally were able to move forward. Through Chris' thoroughness and attention to detail, we were able to refinance with over a $2500 monthly savings! Chris is welcoming, upbeat, thorough and most of all patient! Thank you to Chris and team for changing our life.
Richard O. - New York
Christopher took over in the middle of my loan and was exceptional in helping me and keeping me informed.
Shirley S. - Tennessee
Phenomenal work ethic. My daughter originally applied for a loan. Unfortunately, she was not approved. However, Chris was able to make sense out of our situation. Chris was proficient through the entire process. He was able to approve my loan and able to satisfy all the needs of the transaction. I could not ask for a better loan officer to assist my needs, his character is undoubtedly, hands-down. Even after funded he checked in to make sure everything was finalized. Thank you, Chris, for all the hard work. We really appreciate you.
Carolyn J. - Pennsylvania
Great experience! Christopher Chounet with Reliance First Capital was extremely helpful with everything! He worked with me for almost a year and had me utilize the free credit coach program which was amazing. My credit improved immensely, which gave me many more options. Chris was very responsive to my many texts and emails and kept me up to date throughout the process. I highly recommend him!
Darcy M. - Ohio
Great experience. Have worked with Chris twice now and both times have been flawless and easy. Quick to answer questions and honest. Would highly recommend.
Kim H. - Georgia
Superb customer service. I used Reliance for a refi on my home. I was stressed and trying to recovery from an accelerated grad school experience. Christopher made the process so smooth and stress free. I really liked that he checked in with me just to reassure me that everything was fine and going well. It was nice to not have to stress and worry about this process. I was in great hands. They really make you feel like family.
Beth F. - Tennessee
Chris is outstanding. Due to the complexities of my situation, it took 2 years, but Chris stood by me every step of the way. Chris is an incredibly valuable member of your Reliance First Capital team. I don't have any names at this time, but believe me, I will be encouraging all of my friends and family to give Chris and Reliance First Capital a call!
Mark Q. - Ohio
My experience with Reliance First Capital was amazing. Christopher Chounet is an excellent face for this company. He is extremely knowledgeable of the financial options available to his customers and thoroughly explains the pros and cons for your situation. He is very personable, which makes one feel at ease and less stressed out over refinancing. I could not have asked for a better experience. His co-worker Jennifer Barnette, in underwriting was also wonderful to work with and very knowledgeable in her ability to make the dreaded underwriting smooth and less stressful. I highly recommend Reliance for your refinancing needs! Keep hiring staff like Chris and Jennifer. They are highly professional and extremely customer service oriented. Both Chris and Jennifer were always available to me and went out of their way to ensure that I fully understood my options and answered all questions, no matter how insignificant. Currently I don't know if anyone looking to buy or refinance. With that said, I am keeping my contacts so that if I do find someone I can immediately give them Chris's contact information.
Vicki W. - Virginia
Excellent. Chris at Reliance First Capital was patient, caring, and kind. He walked me through each and every step and was always available for any questions or concerns I had for him. Even after hours he kept in touch with me to make sure the experience was flawless. If anyone is looking to refinance their household go to Chris, you won’t be sorry! He was such a blessing! Thank you for everything Chris.
Joy A. - Ohio
Excellent service by Chris in Ohio. Chris at reliant first capital really went above and beyond for me and my family and helping us to refinance and also to be able to pay off some debt. Our situation was so difficult and all the other lenders was unable to assist us. God sent Chris to save us in the situation that we were in. Chris and his team worked around the clock and treating us like family to make our deal be approve. I can't think Chris enough for the amazing job he did for us. Chris I want to thank you from the bottom of my heart for everything you have done.
Marcel P. - Georgia
Great experience. I would recommend him to my family. Christopher was in constant contact the entire process, and I never felt alone and on my own, wondering what was going on. He even checked in after I closed the loan.
Lois C. - Arkansas
Chris with Reliance First Capital really went above and beyond for me and my family, helping us to refinance. And also to be able to pay off some debt. Our situation was so difficult, and all the other lenders were unable to assist us. Chris was truly a blessing in the situation that we were in. Chris and his team worked tirelessly to get our deal approved. I can't thank Chris enough for the amazing job he did for us. Chris thank you for everything you have done! Chris, Robert, and Jennifer were awesome.
Marcel P. - Georgia
I had a very satisfying experience with Reliance.
Machelle J. - Indiana
Christopher went above and beyond our expectations. He was extremely polite, extremely professional. He made this arduous task less daunting than we had imagined. He answered our calls immediately, explained everything in detail, and if we didn’t understand something he was patient and explained it at our own terms so we could understand the process. This was a big decision to proceed with this process due to many illnesses and circumstances that were going on at the time. Christopher personalized everything and made us feel as though we were part of a family. I have never experienced dealing with a person such as Chris and my entire life of doing business. He is an excellent and outstanding asset to your company and I hope he is well appreciated. I would be more than happy to refer friends and family to him for their financial needs. At the present moment I am undergoing some treatment and I will have to wait about a week to do this. Please get back to me in about a week so I could give you the referral names for Christopher. I am sorry if this is grammatically incorrect or there’s punctuation problems but I have issues with my hands so I had to voice text this. Please know that we were more than satisfied with Christopher.
Susan T. - New York
It is a company that fights in every way to get you the best refinance deal you can think of. Amen to Christopher and his team.
Yvonne T. - New York
Reliance has transformed my financial life for my wife and myself. All my local banks and credit unions had told me no so many times that I started to search the internet for other options. fortunately, I met a young man by the name of Christopher from Reliance First Capital. He was a blessing in disguise with expertise on finances and his easy-to-understand directions on how to make our financial dreams come true. He was always there for us with answers to our many questions. There were times when I hesitated to talk to him, but he reassured me that it was his pleasure to call him no matter what time of day or night. Without his help I would still be dreaming about my goals, but he has helped us realize those dreams and they were answered with his considerate and accurate directions
John S. - Pennsylvania
Chris Chounet and Philip Kold were both very helpful and patient during the process.
Richard M. - Georgia
Christopher kept us advised of each step and even sent text message reminders for steps that needed to by completed by a certain time to close on time.
Carol G. - Ohio
Christopher was personable and honest. I had confidence in his ability, and felt he was interested in helping me. He made the process simple and easy To understand. I appreciated his patience and expertise. His insight was extremely valuable to me and I don't think I could have done this without him. He was ausome, super, and great.
Beverly B. - Georgia
Christopher Chounet managed my mortgage refinance at Reliance First Capital. Communication was continuous; Chris and his team of professionals kept me informed at every step in the process of what could be a daunting task for consumers. From beginning to end aspects and options were fully explained to help me make informed decisions. I only have good comments to make... I don't know how my refinance could have gone any smoother. Thank you Chris,!
Susan S. - Georgia