Joseph Novak
Assistant Manager
NMLS ID # 2531758
jnovak@reliancefirstcapital.com
Toll Free: 866-735-9004 ext.4135
Direct & Fax: 516-566-4135

Get Started

As a Mortgage Analyst, my primary duty is to offer clients precise and actionable solutions. My customer-centric approach involves listening to their unique requirements and tailoring loan programs to help them meet their financial objectives. I understand that a mortgage is one of the most significant investments that individuals make, and thus, I draw upon my experience in the finance industry to provide consistent outcomes.
 
After graduating from The University at Albany with a degree in Business Economics, I developed a keen interest in finance and asset management. To further my knowledge, I joined the Accelerated Business Leaders Education (ABLE), a community dedicated to sharing insights among young, ambitious business leaders. Through ABLE, I gained valuable knowledge that strengthened my path in personal finance.
 
Growing up, I was a dedicated athlete, playing both football and baseball throughout high school. I gained a deep appreciation for sports, which I now enjoy watching and coaching with my niece and nephew. I'm also an avid traveler, with a passion for exploring the world, creating memories, and experiencing history.

Testimonials


This financial experience was seamless. The process was made easy thanks to the guidance I received throughout. Joe was extremely helpful and he was always ready to answer any and all questions I had. Joe always kept in touch with me almost on a daily basis. Sadia was also very nice.
 
Christine F. - New Jersey
 
Joseph was absolutely amazing, the only person with a mortgage company that gave me the time of day. I would do everything all over with Joe just helpful in every way possible. You guys were amazing and helpful.
 
Zachary C. - New York
 
Working with Jacob made the entire process clear and simple. He was very thorough checking all the available programs and communicating in a timely manner. I truly appreciate his communication skills and follow up with my issues and questions. will definitely recommend Jacob and will continue to reach out to Reliance First Capital and will definitely recommend to my friends and family. Joseph, Sadia, and Eric were very attentive with my needs.
 
Juan G. - New Jersey
 
Joseph answered all my questions and concerns and issues. I was very satisfied with his service. Joseph and his assistants did an outstanding job. I was very satisfied with the way Joe Novak and his assistant handled my paperwork and answered all my questions in a timely manner. I will be referring friend and family for his assistance in refinancing their mortgages. I will be contacting Joe with my referrals at a later date. He was pleasant to speak with and knowledgeable.
 
Jose O. - New York
 
With my first conversation with Joseph, he made me feel comfortable. We discussed what I was looking for, and he was confident that he could help me with my needs. He was very knowledgeable and everything that he told me and kept me informed through the whole process and I would definitely recommend Joe to anybody that I knew looking to buy or refinance a home. At this time, I don't know anybody that's looking to buy or refinance, but I will definitely Recommend Reliance First Capital and Joe Novak for a person they should talk to.
 
Joan M. - New Jersey
 
I've been working with Joe. Joe was very pleasant and accommodating. He took time to get to know me, my son, and my situation. He did not pressure me, answered all my queries, and created a program I could live with. It took time but he was patient with me. I felt comfortable with him because he listened to my complete situation and conversed with me relating to my concerns and how he could help. He stayed in touch with me and walked me through the entire closing process. Joe worked to build trust with me and made me feel comfortable with his suggestions and the reasons for specific procedures. He made me feel valued even though I was reluctant, leery and afraid of making a huge mistake. I would highly recommend Joe and Reliance First Capital.
 
Rosemary D. - Pennsylvania
 
Joe was very professional. He communicated with us all through the process and returned calls promptly. We would highly recommend him.
 
Tim T. - New York
 
Great experience. Very easy to work with. Our loan officer Joe Novack was wonderful constantly going the extra mile to make sure we were taken care of.
 
Janice P. - New York
 
It was an amazing experience. Myself and my husband had Joseph Ernest Novak help us with a refinance. He did a miracle for us which I never thought could happen. I highly recommend this man to anybody out there who is struggling. I basically feel like he saved me from a serious heart attack. He made the transition of this refinance go so smooth that it felt like a dream. All I can say he's my hero and these days I get a lot more sleep because of Joseph Ernest Novak. He even got us a lower interest rate on our mortgage. Look forward to talking with him again just to say thank you!
 
Charlene B. - New York
 
Joe was terrific. He stayed in touch and kept me informed through the entire process.
 
Bruce H. - New York
 
I had a great experience! Joe Novak worked with me to get a loan as well as pay off my existing loan. It was a seamless, painless process and I found Joe a pleasure to work with. He is an excellent addition to your company and a fine example of the right blend of having the right person in the right job. Thank you Joe!
 
Elizabeth C. - New York
 
Joseph was super, as well as Kristen Kane and everyone else who worked on the loan were all excellent! I am very grateful. Thank you for all you've done to assist me.
 
Inez W. - New Jersey
 
Joseph was always there to answer any questions. I feel he went above and beyond to get our mortgage closed. I have refinanced my home before and this was the smoothest (all things considered) experience I have ever had. The reason I decided to go with the refinancing was due to Joe's ability to provide me with a great deal of information during our first contact to make an informed decision. Along with his extensive knowledge of what the company could do for my husband and I, he also just seems like a genuinely nice guy! I can't stress enough how EASY he made what has been in the past an extremely laborious experience! He has a customer for life! Thank you, Joe!
 
Valerie W. - New Jersey
 
Joe was amazing! He was so comforting and calming for me. I had a bad experience before contacting Reliance First Capital so I was very apprehensive. I am so glad Joe won me over! This is an awesome company who really care about getting you to your goals. The communication with Reliance First Capital was daily! I’ve never worked with anyone who was so upfront, honest and kind. The process was simple and stress free! I can? T say enough about Joe and my Reliance First Capital experience. It was a pleasure and I highly recommend them to anyone and everyone. Joe Novack was exceptional!! He went beyond expectations and was there for me 24/7! He made me feel completely comfortable throughout the entire process. This company is a dream to do business with. Everything was explained where I could understand and communication was exceptional! It was a true pleasure.
 
Judith and Edward T. - Pennsylvania
 
Joe was the most prompt, professional and courteous Mortgage Analyst that I have ever worked with and I'm a 70 yr old CPA. KUDOS! He always had our goals in mind and did all that he could to meet them. We will gladly work with him and Reliance Capital again in the future. He is a definite recommendation.
 
Sharon C. - Maryland
 
Joe was great, I felt very comfortable about the process. He stayed in touch, but didn't overload me with calls.
 
Clayton N. - Pennsylvania
 
It is without hesitation and great pleasure that my husband and I write this review on behalf of Joseph Novak. Prior to that Saturday morning phone call in November, we never heard of Reliance First Capital. From the very beginning Joseph exhibited qualities of a true professional. He met deadlines and displayed a show of competence. Throughout the process Joseph communicated with us in clear understandable language. In addition, he was always readily available to answer our questions and provide pertinent information by way of phone calls, emails and texts. Overall Joseph Novak provided us with outstanding service which resulted in our loan being approved. Thank you Joseph. Joseph is a true professional with excellent leadership and people skills. He walked us through the process providing a clear understanding of what to expect and what our responsibilities were. He was always available to answer our questions through calls, texts and emails. We never had to wait over a day to get a response. He is surly an asset to this company. Without hesitation we will refer others to this company.
 
Jacqueline R. - Delaware
 
The process was outstanding. Our Mortgage Analyst Joseph provided clear information and answered all our questions and was always available.
 
Floyd L. - Maryland