Rachel Andrew
Mortgage Analyst
NMLS ID # 2032696
randrew@reliancefirstcapital.com
Toll Free: 877-281-9779 ext.5229
Direct & Fax: 216-503-5229

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As your Mortgage Analyst I fully understand that a mortgage is one of the largest financial investments you may make in your lifetime. Accordingly, I take great care in custom crafting loan programs which are specific to each of my clients' unique wants and needs. Throughout the process I aim to deliver a superior level of customer service anchored by providing clear and constant communication. Whether you're making your first purchase or refinancing your fifth home, my goal is to ensure the entire transaction goes as smoothly as possible and results in you addressing your short-term needs and achieving your long-term goals.
 
I was born and raised in the suburbs outside of Cleveland. Outside of work, my husband and I like to stay active in our church, travel, and play with our pup named Roo. We also enjoy volunteering at our local animal shelter.
 
I look forward to assisting you with all of your mortgage needs.

Testimonials


We highly recommend Rachael to anyone considering their mortgage needs. She is a true expert in her field, and her personable nature makes a typically complex process feel manageable and even enjoyable. Thank you, Rachael, for a fantastic experience and helping us secure a great new mortgage! We recently had the pleasure of working with Rachel Andrew for the refinancing of our existing mortgage loan, and we cannot speak highly enough of the experience. From start to finish, Rachael was an absolute professional, demonstrating exceptional knowledge, responsiveness, and truly friendly approach that made the entire process remarkably smooth and stress-free.
 
David and Renee Y. - Virginia
 
I would highly recommend Rachel to anyone purchasing a new home. She was friendly and easy to work with. She followed up with me on my terms (my job requires me to be on the phones all day long and text is usually the best way to reach me and Rachel did that) and was always ready to address any concerns I would have. She made the home purchasing process hassle and stress free.
 
Richard H. - Ohio
 
Rachel Andrew was professional, friendly, approachable, and consistent in each conversation concerning my inquiries and her guidance during the process. Rachel Amanda Andrew is by far the best professional individual that I have encountered in quite a while. Her initial conversation was warm and focused on my goal. Each conversation was concentrated on meeting my needs in a meaningful and engaging manner. Rachel's delightful attitude towards my needs were straight forward and truthful. Rachel professional mannerisms made me feel valued and appreciated as a customer. Thank you Rachel Amanda Andrew for this successful opportunity.
 
Glorious J. - Georgia
 
What a wonderful experience working with Reliance Capital. Especially Rachel, who was always available for my calls in regard to our loan. I highly recommend this company for all your financial needs.
 
Norman M. - Ohio
 
Incredible. Rachel was amazing. She helped me and my wife through every aspect of our home buying process. She was there every step of the way. Extremely knowledgeable and was able assist us on every question we had no matter the issue, big or small.
 
Joshua C. - Ohio
 
Words can’t express my gratitude to Rachel and her team. I was skeptical at first based off of interactions I had received from other companies. Rachel was honest and upfront from the initial phone call. She was patient with me when I threw my “tantrum”. She was calm and talked me through everything to the point of telling me to get my pen and paper out. She went line by line of what was going to transpire. The process was truly seamless and I will definitely be using her and her team again in the future. Thank you so very much from the bottom of my heart!
 
Tonya J. - Georgia
 
Rachel was extremely helpful and confident to provide us with any help and knowledge we needed. Rachel was certainly a joy to work with. She knew all information well. She easily responded to all our questions and needs. It is so nice to actually have someone look out for you. This day and time it is so easy for people to display the "I don't care attitude " that certainly wasn't what we had to deal with. Thank you so much Rachel Andrew and Reliance First Capital.
 
Andrea and David B. - Virginia
 
Rachel was very knowledgeable and was willing to help me when other lenders didn't seem interested because I was just shy of 3 years being closed with my bankruptcy. She listened to me and not only gave my wife and I hope we could refinance our home of 12 years but made it work for us, and at a great rate!
 
Frank D. - Pennsylvania
 
Rachel was great to work with, she was upfront and honest about everything. The loan process was smooth and Rachel kept me informed on all the steps. I would highly recommend anyone looking for a loan to give Reliance First Capital and ask for Rachel.
 
Scott B. - Tennessee
 
I met Rachel at an open house early on in my home search and we kept in touch through the following months until I found the right house. She was a tremendous resource, guiding me through the application process, keeping everything on track, and even closing ahead of schedule. I had a great experience working with her and would highly recommend her and Reliance First Capital.
 
Alexander S. - Ohio
 
Rachel is very professional, very informative, she helped me through the whole process. I would definitely work with her again.
 
David C. - Ohio
 
My husband and I had such a great experience with our agent Rachel Andrew! She was so attentive and informative with clear communication. She made us feel so comfortable with asking questions, especially with this being our first time buying a home. She took her time to explain things and walked us through every step of the way. We highly recommend seeking Rachel out with the Reliance First Capital team. What a wonderful experience!
 
Emily and Jacob E. - Ohio
 
Rachel Andrew was a pleasure to work with. Rachel was always available to answer all my questions and was very patient with my limited computer skills. It was an awesome experience. If you need to purchase or refinance Rachel should be your person to call.
 
Henry W. - Georgia
 
Rachel Andrew was on point with everything I needed. Answered any questions that arose and was very helpful and respectful. I'd definitely recommend her to anyone who is looking to refinance, or first-time home buyers. Five stars in my book. Thanks Rachel 😊
 
Randy H. - Virginia
 
Awesome. Rachel was so very easy and knowledgeable to work with. Truthful, Honest and would go far and beyond to help you. Kept in touch and even worked out deals for me. I have known her for a year now and had many opportunities to get another agent but would not change. My grandpa told me when I was smaller. Why fix something that's not broken? You will regret it later. She's my go to person for any problems I may have. When I SELL MY HOUSE AND BUY ANOTHER ONE Rachel IS THE ONE I'll CALL. thank YOU AND God Bless You.
 
Terry A. - Georgia
 
Rachel Andrew is a true pro dedicated to her clients, fully described refinance process. Rachel Andrew treats clients with respect. I would recommend her to anyone that needs professional service!
 
Richard H. - Massachusetts
 
I'm a first-time homebuyer, and I worked with Rachel. She was ABSOLUTELY incredible! She took time to walk me through each phase of buying a home, always willing to answer questions and keep me on track! She worked around my busy schedule and was very responsive with calls and emails! I could not recommend Rachel enough, she's amazing!
 
Isaiah K. - Ohio
 
If I had to use 1 word to describe my Analyst Rachel it would be INTEGRITY!! Thank you Rachel. From our first phone conversation until the moment I was funded you were there with me every step. Phone calls, emails and text messages you were always available. You explained the process worked through the process and delivered the end result - Approval of my refinance. I wish for your continued success in all your endeavors. These are my true words, no 'AI' generated response - Once again, thank you Rachel.
 
Elayne M. - New York
 
Rachel at Reliance First Capital was amazing. Rachel completely understood my needs and walked me through the whole process. Truly a professional all the way through the refinance process and was a pleasure to work with. Highly recommend Rachel for refinancing.
 
Angela D. - Virginia
 
Rachel was a joy to work with. We were informed at every step of the process and given so much detailed information. With our first home purchase we never received the kind of attention or collaboration that we did this time. Rachel was available and ready to explain anything we needed. We truly felt she cared about us and not that we were just part of her job. She and her team were a pleasure to work with. We are so grateful that we chose Rachel to help us with the purchase of our home.
 
Brittany W. - Ohio
 
We have just successfully completed our home cash-out refinance process. I can't say enough about our Mortgage Analyst, Rachel Andrew, who made the experience easy, understandable, and relatively stress-free. From the first phone call to the final outcome, she was extremely knowledgeable, proactive, personable and a pleasure to work with. Rachel was always reachable by phone or email and would always deliver on return communications and projected time frames and answers/explanations of questions and concerns. I'm so glad I decided to answer that first phone call. She won us over by presenting an option that we weren't considering that would satisfy our needs and meet our goals. Rachel was everything you could hope for to guide you through this process. Nice, nice, nice Person. Thank you, Rachel Andrew!
 
Carole T. - New Hampshire
 
My experience has been informative and speedy when using Reliance First Capital. Rachel was wonderful to work with. She worked around my crazy work schedule and I closed in less than a month. Rachel kept me informed throughout the process and worked around my busy work schedule.
 
Brad N. - Ohio
 
Rachel has walked me through the refinancing process of my home twice so far! She is so AWESOME! Rachel is extremely knowledgeable about the product. She was very punctual and had everything I needed. Information flowed smoothly. I closed on time. Rachel is THE BOOM DOT COM!
 
Antoine B. - Virginia
 
Great experience! I want to start off by saying I appreciate the patience that came with Rachel. She was great with maneuvering around obstacles that came our way through the process. Not once did I feel a give up moment on either end and that made for a great experience. She explained any concern I may have had and gave reassurance when needed. She definitely knows her informant and how to make a dream come true! I would highly recommend Rachel.
 
Jerry O. - Georgia
 
I want to start by saying Rachel made this experience a very easy and stress-free achievement! Not only did she find a way around multiple obstacles thrown our way she made me feel reassured that each issue was very common and solvable. This type of work comes only with an experienced individual and I would highly recommend Rachel to anyone looking to buy a home. She was able to answer all questions and if not at that moment it was never too long until she could find an answer for me. Not once was I ever left open minded and never lost sleep over stress. Thanks Rachel!
 
Dylan B. - Ohio
 
Reliance First Capital was such a great help as I recently just refinanced my home. From start to finish their team was very supportive, interactive and transparent. My Mortgage Specialist, Rachel Andrew was amazing. She was my main contact throughout the process and helped with any questions I had and cleared confusion that sometimes arrived! She was there to help with gathering all documentation needed and even helped with accountability. I 10/10 recommended working with Rachel and Reliance First Capital for all of your home needs.
 
Sybil R. - Ohio
 
Rachel Andrew is the best. Rachel understands the complexity of mortgage financing. She respects her client. Shel is goal oriented and when the paperwork details become overwhelming, she is "the light at the end of the tunnel". I have complete confidence in her professional knowledge. I highly recommend Rachel Andrew to anyone seeking a mortgage. This loan closed due to Rachel's professionalism. Thank You Rachel.
 
John C. - Florida
 
Perfect! Rachel Andrew from Reliance First Capital was amazing! She helped me with a cash out refinance, educated me about the whole process and worked around my busy schedule! I would recommend them and will be doing business with them in the future! Rachel Andrew from Reliance First Capital was amazing! She helped me with a cash out refinance, educated me about the whole process and worked around my busy schedule! I would recommend them and will be doing business with them in the future!
 
Fabricio H. - Ohio
 
Perfect! Rachel Andrew from Reliance First Capital was amazing! She helped me with a cash out refinance, educated me about the whole process and worked around my busy schedule! I would recommend them and will be doing business with them in the future! Rachel Andrew from Reliance First Capital was amazing! She helped me with a cash out refinance, educated me about the whole process and worked around my busy schedule! I would recommend them and will be doing business with them in the future!
 
Fabricio H. - Ohio
 
Rachel Andrew has been a huge help to us as first-time homebuyers. She made all the nitty gritty details easy to understand and was extraordinarily responsive, helpful, and on top of things through a seemingly endless array of last-minute hiccups. We can't recommend her enough! Rachel was absolutely wonderful throughout the entire thing. Extremely clear, respectful, kind, and she seemed genuinely happy to help. We'd definitely recommend her to others (and have!).
 
Mikayla F. - Ohio
 
Rachel Andrew did amazing! Best customer service I’ve had while buying a home! Very knowledgeable, and quick to respond with all of my questions! Definitely made buying a home less stressful!
 
Josh S. - Ohio
 
Rachel is the BOMB! She was very patient and Professional. She got me to the finish line with ease. I will definitely recommend her when a friend or family member is in need of a great Mortgage Analyst.
 
Twon B. - Virginia
 
Took me by the hand! Rachel Andrew totally walked me through the whole process of refinancing my home. I needed funds from my equity to pay off credit debt and she explained the process and led me through the whole process. She was there pretty much day or night to answer my questions. Very easy to work with. Rachel Andrew was very helpful through the whole process of the refinance of my home. She was very knowledgeable and even though she was reaching her pregnancy due date she assured me that we would close before she went on leave. We did close ahead of that date! She was amazing!
 
Rebecca W. - Tennessee
 
Rachel outdid herself! She made the home buying process a piece of cake! She walked me through everything and answered my million questions! Couldn’t thank her enough for the experience! Rachel Andrew was a blessing in disguise! She helped me through the home buying process and made it a piece of cake! Highly recommend!!
 
Arika S. - Ohio
 
Rachel was on top of all requests and provided us with the information for me to gather what we needed. The staff helping her were always helpful and pilot and got us through the process of closing with our bank selling in the midst of all the items we needed to provide. Very grateful for their help. Rachel Andrews was a great help and got us through the refinance of our home without issue.
 
Sheila B. - Tennessee
 
Rachel and Lindsay were awesome!!!
 
Robert M. - Georgia
 
Great job. Rachel helped me refinance my house, during this not-so-great market. She helped ensure I got the best rate possible with the least amount of cost! I definitely recommend Rachel and her office!
 
Brett B. - Massachusetts
 
Rachel did a great job handling our refinance process.
 
Ben C. - New York
 
Rachel was an amazing help in my process of purchasing my first home. Would highly recommend!
 
Zach B. - Ohio
 
I worked with Rachel Andrew on my refi cash out. I am not fond of doing things by phone or internet but she made the transition pretty painless. Avoid using big national corporations for pest inspections. Terminix almost derailed my closing date. She and the team are pretty responsive and she does check in almost every day. They were very innovative with their plans. They kept me on my current track with 21 years remaining and refinanced with a 21-year plan. Others have tried to duplicate the numbers but fell short. Everything is upfront and honest and very accurate. My initial numbers were my final numbers. I would recommend working with reliance and with Rachel.
 
Charles D. - Virginia
 
RACHEL IS A ROCKSTAR! I am so thankful Rachel was our loan officer. Throughout the entire process, Rachel provided excellent insight and guidance, was extremely timely in her responses, and helped us close quicker than expected! This is our second time working with Rachel for our second investment property and we will continue to use her in the future.
 
Richard K. - Ohio
 
Reliance First Capital LLC Where Do I start? First and foremost, I must mention Rachel Andrew, my Mortgage Analyst who was there for me from the beginning to the end in every way possible, answering all My questions and walking me through my refinance. Dotting all the I's and crossing all the T's and making sure I was comfortable with the way the loan was going through. I highly recommend Rachel as your Mortgage Analyst to anyone who's out there looking for an investment property loan or refinancing your existing loan. Rachel was there with me from the being to the end even though she had family matters to tend to! She still was there for me she walked me the whole process! Every time I called or needed help understand something she took the time to explain and made sure I understood what I was doing! Rachel went beyond the call of duty!
 
Efrain C. - New York
 
Rachel is amazing! I was very impressed with Rachel Andrew, she is such a professional, she worked with me throughout my refi mortgage loan, she answered all my questions and was very kind and helpful. Everything went smooth at closing. I got all my demands met and she was honest and candid with me. She is a great Senior mortgage Analyst at Reliance First Capital. she knows her job well. I was very lucky to work with her. She is Highly recommended Thank you Rachel for your super help!
 
Elie S. - Georgia
 
Rachel is responsive, courteous, and knows her stuff.
 
Adam F. - Ohio
 
I really don't even know where to begin with how helpful and patient Rachel was with me through my home buying process. I had so many obstacles I had to overcome that some days was so overwhelming. Home buying as a single mom was a bit more challenging then I could have imagined, but Rachel never made me feel alone. She was always there to work her magic and find a way to make the process less stressful and easier to achieve. Questions and concerns I had was answered very quickly and there was never a concern of "fine" print that I may miss. I worried at the beginning that doing this alone may get me wrapped up in a deal that might not end up being comfortable to me but she assured me that we wasn't closing any deal without knowing that I was completely happy with the decisions. I hope to utilize Rachel's excellent knowledge and services for future purchases and I highly recommend her to all my family and friends.
 
Megan R. - Ohio
 
Rachel is extraordinary. She walked us through every step of the way, even when we hit bumps along the way. Glad to have her on our team!
 
Luther G. - New York
 
We really enjoyed working with Rachel Andrew. She was so helpful with information we needed all along the way and always addressed our questions in a very prompt and courteous manner.
 
Carolyn M. - Tennessee
 
Highly Recommend!! I had the pleasure of working with Rachel through the process of purchasing my first investment property. She was very informative, easy to work with, and always fought for the best deal (interest rate). I truly enjoyed working with her and the Reliance First Capital team through the process and plan to use them again in the future once we decide to purchase our second. Highly Recommend! Working with Reliance Capital was a super easy process and a great experience. Rachel Andrew is now my go to when it comes to mortgage loans and any other type of funding!
 
Calebbrum B. - Ohio
 
Rachel Andrews was amazing:) she was very thorough in her presentation she crossed every (T) and dotted every (I)...Answered every question? comment, and concern, and she made herself available whether it was a text or a return call. Rachel Andrew was there to assist us no matter the day or the time she always reached back! Her knowledge and skills are a great asset to the company as well! Rachel made us feel that our decision to go with Reliance First Capital was the best choice we could have every made! Thank you Rachel for all your hard work! You are the BEST and we wish you much success!
 
Rachel B. - Tennessee
 
My husband and I bought our first investment property, and we are so glad we chose Rachel with Reliance First Capital! She was extremely helpful from start to finish and was always available to answer any questions that we had! Rachel made the process easy, provided us great mortgage advice & we closed VERY quickly! We look forward to working with her again in the future. If you’re reading this, choose Rachel as your Mortgage professional!
 
Brandi K. - Ohio
 
I knew from the first day, I spoke with Rachel, we made the right choice! Her personal warmth, kindness, professional knowledge and ability to provide us with (multiple) financial options exceeded our expectations!!! We cannot thank her enough! for being the BEST part of Reliance First Capital. We wish her well and much success!
 
Deborah and Richard B. - Tennessee
 
Rachel Andrew is THE best! My husband and I bought our first investment property, and we are so glad we chose Rachel with Reliance First Capital! She was extremely helpful from start to finish and was always available to answer any questions that we had! Rachel made the process easy, provided us great mortgage advice and we closed VERY quickly! We look forward to working with her again in the future. If you’re reading this, choose Rachel Andrew as your Mortgage professional!
 
Brandi K. - Ohio
 
Rachel did an excellent job of finding a solution for refinancing. Rachel Andrews went above and beyond to help me refinance my home. I was completely satisfied with the process and her ability to navigate thru the obstacles.
 
William S. - Tennessee
 
Rachel Andrew's from Reliance First Capital made our refinance easy and exciting at the same time. I will use her again in about five years without hesitation. My wife and I loved working with her. She's outstanding.
 
Joseph B. - Virginia
 
Worked with Rachel Andrew, simply put she’s awesome always available and informed. Have worked with her on a refinance and a new home purchase. I highly recommend working with her! Rachel Andrew & Regina Rupnik were exceptional. They were always available, kind and helpful. I can’t say enough nice things about them.
 
Adam G. - Massachusetts
 
Rachel Andrew's customer service is outstanding.
 
Joseph B. - Virginia
 
I am impressed with the service I experienced with Reliance First Capital! Rachel Andrew is AMAZING! She constantly stayed in contact with me, updating me on the process day by day, sometimes a couple of times within a day. She also constantly made sure I understood the process and answered questions whenever they raised. Reliance made me feel comfortable, I trusted that they had my best interests at heart. I would definitely recommend Reliance. They are a fabulous customer service orientated financial institute. Keep doing what you do Rachel!
 
Terrie M. - Georgia
 
We worked with senior mortgage analyst Rachel Andrew for our refinance. She was very helpful throughout the process, and was always very responsive with any questions. I would work with her again exclusively as she does exactly what she says she will. Great experience, great person.
 
Jason L. - New York
 
Rachel Andrew is wonderful. Working with Rachel Andrew has been an awesome experience. From the first day when she was able to put a program together that would offer me all that I was looking to accomplish she was there for my every question. Even though there were challenges throughout the process, Rachel Andrew made it feel like she was right there with me solving any issues that might pop up. Unlike some of these companies that promise the world and don't care if you actually accomplish your goals, Rachel Andrew at Reliance First Capital, addressed my concerns and looked for a solution to those concerns. Rachel Andrew is a professional with a heart!
 
Roxanne S. - Tennessee
 
We are very pleased with the experience we had with Reliance First Capital! Rachel Andrew was AMAZING! She was a top-notch mortgage analyst and helped us through the entire process. She always jumped in to answer questions and was patient with us. Reliance made us feel like we were talking to a friend, not a scary mortgage company. They were all very kind and wanted the best for us which is amazing! Overall, we had an amazing experience and would definitely recommend them to anyone!
 
Lauren B. - Ohio
 
Awesome experience. Rachel was very easy and pleasant to do business with. She kept you updated on everything. She called to make sure all questions were answered. She flowed up after closing to make sure we were satisfied. I have to say Rachel provided excellent customer service.
 
Clifton F. - Virginia
 
I reached out to Reliance First Capital,LLC through a very good friend of ours, I got a response immediately and that very helpful person was Rachel Amanda Andrew.I am very greatful to God first then Rachel Amanda Andrew when others tried to help I was reluctant,after doing my research on Reliance First Capital,LLC, I called back we were refinancing and Rachel was very helpful, know her job very well and was always there to give the right information at all times,even when she was not available and someone else answered they were always taking a message and we were called back,I will recommend any one to use Reliance First Capital,LLC and ask for Rachel any time thank you Rachel Amanda Andrew,thank you RFC,LLC.
 
Imogene M. - Tennessee
 
Rachel Andrew at Reliance helped us tremendously! She gave us different loan options to meet our need of wanting to consolidate our debt. She was always easy to get in touch with and the process from start to finish was quick and exactly what we were looking for. We were able to get rid of credit card debt, personal loans and our car loan to make one monthly loan payment AND save $500 each month! Would recommend her and Reliance to anyone looking for a loan.
 
Abigail H. - Georgia
 
Rachel Andrew is amazing, if she can help me with refinancing online then she can help anyone. As I am 62 years old and not computer friendly. She is very patient and understanding and was able to talk me through the refinancing of my home over the phone and through the computer. Thanks Rachel, you are the best.
 
Darrel F. - Ohio
 
Rachel Andrew did a phenomenal job processing our mortgage loan and presenting the best options for debt consolidation. We highly recommend her!
 
Lisa H. - Georgia
 
We recently refinanced our mortgage with Reliance First Capital and worked with agent Rachel Andrew. Months ago I was researching and browsing refinance options when Rachel reached out to us, and I am so glad she did! She presented different options for us tailored to our needs and goals of our refinance, was always available to answer questions and touch bases with us throughout, and overall was just a pleasure to work with. She walked us through every step of the way during the entire process and followed up after to make sure everything went just as we had hoped and expected. The experience exceeded our expectations and the timing couldn't have been better considering the state of the economy right now. Rachel is knowledgeable, personable, and truly cares about and looks out for her clients' best interests. My husband and I highly recommend her and Reliance for all your refinance needs.
 
Shirley W. - Virginia
 
Very professional, very patient. What I thought was going to be a trial some ordeal turned into a very pleasant experience. Rachel Andrew is truly a concerned and caring individual---making sure that everything was understood, seeing to it that I was always satisfied. Working with her was a pleasure.
 
Austin A. - Pennsylvania
 
My wife and I started a home-based business in 1992 and we have done pretty well. We have paid our bills on time for decades, but we need a little cash to go to the next level of success. Do we borrow or do we use the cash that we have built into the house? We decided to trust ourselves and use our own money. We are within 7 years of paying off the mortgage, but we have 3 HELOC's that are draining us dry. Rachel Andrew called me on October 11, 2021 offering us the solution to our problem. Her proposal is simple; a 10-year loan at 2.99%, pay everything off, save $2300/month, and have cash remaining to apply to the business. Everything we need wrapped up in nice little package. Thank you, Rachel for all of your hard work. Lula and I really appreciate everything you did for us.
 
Robert L. - Tennessee
 
AMAZING EXPERIENCE - Refinancing a home was definitely an intimidating idea for my husband and I. With a decent mortgage, student loan payments about to start again, plus credit card debt accumulated throughout the years- we knew it was something we had to tackle. THANK GOD we fell into the hands of Rachel Andrew and the Reliance First Capital team. Rachel was extremely personable and understood all of our needs and concerns. She talked us through the whole process and was also accessible. We couldn’t imagine going through this process with another mortgage analyst or company, and would recommend this group to anyone!
 
Danielle G. - Pennsylvania
 
Simply the best - I just recently finished a refinance with the help of Rachel Andrew and it was the easiest and fastest experience ever! Rachel knew the answers to every question I had - and some I didn’t even know I had! The whole process was painless, which is not what I expected for a refinance. Things mixed so fast, I had money in my hand in just a couple weeks from start to finish. Rachel will be my first call when I’m ready to do anything mortgage related from now till always. Having done business with Rachel in the past, I already knew I could trust her! She's smart and savvy when it comes to business. She knew the answer to every question I had - and answered some I didn't even know I had! The whole process was SUPER fast and efficient. Rachel is an amazing asset to your team - I couldn’t have asked for anything more!
 
Michelle H. - Ohio
 
Rachel was so easy to work with and helped us every single step of the way!
 
Danielle G. - Pennsylvania
 
Amazing refinancing experience! Our mortgage analysts, Rachel Andrew, made refinancing our house for the first time a breeze! She was so helpful and knowledgeable with every question we had. Would 100% recommend to anyone!
 
Paige G. - Ohio
 
Rachel Andrew was phenomenal in all her communication. She provided detailed explanations of each program and how we could benefit from each. She made sure my husband and I understood and answered all of our questions. When she wasn't sure of an answer, she let us know and got back to us within a few hours. Rachel is an EXCELLENT analyst! We refinanced our home with Reliance and our analyst was the amazing Rachel Andrew. Her communication from the get go was superb - timely, respectful, full of detailed information, and friendly. I felt like I was talking to a friend who truly wanted the best for my family in this decision. Rachel provided us with all the available options, with detailed explanations of how each one would benefit us the most, in specific detail to our short and long term goals. The entire process was simple and easy; they even had a notary bring the closing documents to our home so we didn't have to go somewhere else. I highly recommend Reliance AND Rachel Andrew! We will be using them for our next home purchase for sure.
 
Christina M. - Rhode Island
 
A++++ Experience with this company!!! Hands down the easiest way to handle this. Rachel Andrew was amazing to work with! Her follow up is great! She goes above and beyond to make sure everything is right! This is the second time I’ve used this company and would highly recommend asking for Rachel Andrew! She is a true asset to the company!!! Thank you!!!!
 
Jeff R. - Pennsylvania
 
We recently refinanced our home through Reliance with the amazing help of Rachel Andrew! She helped us every step of the way! It was wonderful to know that she was there to help us - she worked out various options and ultimately helped us find a solution to meet our refinancing needs! I cannot say enough great things about Rachel. If you are looking for a knowledgeable Loan Officer and mortgage company contact Rachel at Reliance! Thank you!
 
Alicia and Eddie T. - Pennsylvania
 
Made it simple and easy to refi - We have used Reliance before and were happy. It made sense for us to bundle and refinance again now. Rachel Andrew put together a plan that worked for us. She took all of our worries and questions and turned them into an amazing package that worked for us. This is our second time using Reliance for a refinance. They are on top of their game. They put together a package that works well for us. They are quick and efficient and help save you money. Rachel Andrew was our agent and we could not be happier with the way that she dealt with our questions. Do not hesitate to use this company.
 
Gus F. - Pennsylvania
 
Rachel is totally awesome! Rachel Andrew's is the best Mortgage Analyst ever, very pleasant to work with and very knowledgeable. If you want someone who is at the top of their game, Rachel is the one! I truly enjoyed this refinance experience. Thank You Rachel!
 
Joseph B. - Tennessee
 
Rachel was the only one who reached out to us after time had passed from my initial inquiries to companies. Her pleasant persistence won our business. Rachel was extremely competent, courteous, IMMEDIATELY returned calls or emails, found quick solutions to potential problems with me providing needed documents. She is truly an asset to your company. Just remortgaged with Reliance. We were lucky to have Rachel Andrew as our analyst. She was extremely competent, courteous , immediately answered calls or emails and found quick solutions to potential problems with me providing necessary documentations. Our rate was low and met our desire to decrease the term of our loan without greatly increasing our payment. Rachel stated it was possible to close within a month and we actually did! Understanding that hers is basically a sales job, Rachel presented opportunities for us to increase the loan amount but never pressured us - listened to and responded to our wishes. She was professional and knowledgeable but also personable, which was a big plus. We had never heard of Reliance but were extremely pleased with the company and the customer service we received. We highly recommend both.
 
Andrew H. - Rhode Island
 
The Reliance team is awesome! Very professional, knowledgeable, reliable, and demonstrates excellent integrity of business. Rachel, Cheyenne and Mark are the best in the industry. This is a good company with whom to do business.
 
Pamela G. - Tennessee
 
So buying our first home was a big step for our family. Rachel was Amazing! She talked me through every single step. Helped me get an awesome rate. And a payment we could afford without breaking the bank. She made herself available day and night. Any questions we had if she didn’t have the answer she got me one quickly. Thank you so much.
 
Angela H. - Ohio
 
So buying our first home was a big step for our family. Rachel Andrews was Amazing! She talked me through every single step. Helped me get a awesome rate. And a payment we could afford without breaking the bank. She made herself available day and night. Any questions we had if she didn’t have the answer she got me one quickly. Thank you so much.
 
Angie H. - Ohio
 
I would highly recommend dealing with Reliance. My agent Rachel Andrew was so easy to deal with and the process was quick and all my questions were answered.
 
Jennifer M. - Rhode Island
 
Rachel was very helpful, knowledgeable, and encouraging during this whole process.
 
Emma W. - Ohio
 
Excellent, Top notch. Rachel Andrew was easy to work with, gave updates on a daily basis and explained everything in great detail. Rachel was great to work with and answered any questions extremely quick. Great job!
 
Matt G. - Tennessee
 
Rachel was great!
 
Velma C. - Ohio
 
Rachel knows her job well. Patient, understanding and helpful.
 
Darrel F. - Ohio
 
When looking at options to do a home equity loan we reviewed options with Reliance First Capital. Working with our Mortgage Analyst, Rachel Andrew, she provided the option to refinance our mortgage. And multiple options to do this were provided! We chose an option provide that provided us cash back after closing (for home improvements), but it also paid off two of our biggest credit cards, took 11 years off our current mortgage term, and lowered our interest rate. This was exactly what we needed! Rachel and the Reliance First Capital were great to work with, very responsive, and very thorough on all our questions. We highly recommend Rachel Andrew and the Reliance First Capital team!
 
Jeremy M. - Tennessee
 
Rachel Andrew was very friendly and a confident Mortgage Analyst she was very patient with me who was new at this refinance thing. I will tell friends and family about Reliance First Capital. It was an OK experience she was a very friendly and experienced professional. She made my days with her very relaxing and smooth. The entire process was somewhat long but thorough she guide me through the process and became easier.
 
Frederick T. - Massachusetts
 
Rachel went up and above for us to complete the mortgage 110%, great job, the best I have dealt with.
 
Lon A. - Pennsylvania
 
I am giving a five star rating because after talking with Rachel Andrew for five minutes I felt a connection. She put me at ease and assured that my request was doable. There was some difficulty but Rachel handled everything with patience, professionalism, and directness. It was a pleasure working with Reliance First Capital and Rachel Andrew in particular. Rachel was clear and concise with every step of the process. Her professionalism and feedback were on point. I also appreciated Rachel's understanding and patience when I didn't understand everything.
 
Marion H. - Pennsylvania
 
The entire process ran very smooth and had no hiccups. I enjoyed working with Rachael Andrew and this company. I will refer anyone to Rachael Andrew and Reliance First Capital, LLC. Rachel was professional, made me feel at ease, kept me informed and her backup team was super!
 
Jane W. - Pennsylvania
 
Rachel was very friendly and the process was effortless and efficient! Reliance First Capital Highly recommended!
 
Lisa S. - Rhode Island
 
Rachel Andrew is top notch very courteous provided exceptional service. Thanks again.
 
Anna M. - Ohio
 
My experience with Reliance First Capital was outstanding. Rachel ******** the financial analyst was above and beyond expectations, She was the best, she walked us through the steps and explained everything so it was easy to understand. She explained all our options and made the whole thing a breeze. She was there around the clock if we had any questions and responded right away. I would highly recommend Reliance First Capital and Rachel
 
Pat C. - Massachusetts
 
Reliance First Capital is the best company I have ever dealt with for refinancing. But above all Rachel Andrew was excellent and deserves much credit as our mortgage analyst. I had already been through another company and was not too impressed, Rachel made us feel very comfortable and answered all of our questions. She was patient and always available to explain each step of the process. We couldn’t have asked for a better mortgage analyst. I would recommend Reliance and Rachel to any of my friends looking to Mortgage or refinance a home.
 
Pat C. - Massachusetts
 
Great experience. Reliance Capital is a great company to deal with. Quick and clean throughout the process. I would highly recommend them. The entire process was as seamless as possible. Rachel was always available and explained every step of the way. She was in constant contact to let us know what was going on. Reliance First Capital is the best company I have ever dealt with for refinancing. But above all Rachel Andrew was excellent and deserves much credit as our mortgage analyst. I had already been through another company and was not too impressed, Rachel made us feel very comfortable and answered all of our questions. She was patient and always available to explain each step of the process. We couldn’t have asked for a better mortgage analyst. I would recommend Reliance and Rachel to any of my friends looking to Mortgage or refinance a home. It was a fantastic experience.
 
Pat C. - Massachusetts
 
We discovered our Loan Officer Rachel Andrew at Reliance First Capital through LendingTree.com and am so thrilled we did. Rachel has made our refinance experience stress free and extremely smooth. She was very thorough and prompt with any questions or concerns we had and even took time to explain how to do things on the website and reviewing documents. Rachel is very courteous, empathetic, personable and patient. We look forward to her being our loan officer for years to come. After dealing with some shady lending officers with other companies, it was a breath of fresh air having Rachel Andrew in our corner.
 
Beverly I. - California
 
I just closed my first refinance loan with Reliance First Capital. Rachel Andrew was nothing short of amazing!!! She was there to assist with every step of the process, extremely knowledgeable, and always available to answer any questions! I've closed several real estate loans with other companies, and Reliance First Capital was by far the best experience thanks to Rachel. I highly recommend anyone in the market to check them out!
 
Justin S. - Ohio