Rachael was very nice and informative throughout the process. We were very happy with her.
 

Vyla B. - Washington
 

We had an excellent experience with Reliance First Capital. Rachel took excellent care of us from start to finish. She was attentive, trustworthy and personable. She is also very knowledgeable. She responded quickly to any questions or concerns we had.
 

Roberta M. - Florida
 

Rachel was the most amazing person to work with. We have never navigated this process before and she made every step so easy and gave us the reassurance we needed to make confident decisions!
 

Hanna S. - Georgia
 

Thank you for the support, advice, and great results. Rachel is kind, polite, and very professional. She takes her job seriously and moves the company to another level. I suggest keeping wonderful people like Rachel, she's awesome and very professional.
 

Maya M. - Florida
 

My Mortgage Analyst, Rachel, was awesome. Rachel helped me with my first refinance and I grew to trust her. I felt comfortable with her handling this second refinance. She is great at her job! The only reason I connected with her from the beginning is that she took the time to contact me during my first refinance. I was getting tons of calls and took none of them; it was too much. But Rachel wrote me an email and we connected through that effort of hers. I have no regrets.
 

Susan S. - Ohio
 

Rachel is just a wonderful person. She stuck by me and helped me through the entire process.
 

Cathy J. - Louisiana
 

Rachel and Jackie both went above and beyond to make feel comfortable in guiding us through the process.
 

Wayne S. - Florida
 

Once I was in, all's well but had I not been fortunate enough to have Rachel, who was very patient with my ignorance of procedure. After coming to terms, very satisfactory experience. I'm happy.
 

George A. - Florida
 

Rachel was friendly, polite, and patient.
 

Thomas M. - Pennsylvania
 

Rachel Aul is the BEST! She helped me with refinancing my home in Ohio, and it was seriously the best experience. If you are looking to refinance your home OR if you are looking to buy a home, she will walk you through the entire process!
 

Donnie R. - Ohio
 

The process was quick and easy! Rachel is a pleasure to work with and was such a blessing to us as we worked through the ups and downs of trying to decide what our best options would be for our unique circumstances. We feel like we walked away with a friend! She was always quick to respond and keep us up to date on everything. Rachel Aul was wonderful to work with. The Loan process was quick and easy! We had a unique situation which changed a few times from when we first reached out to her but she stuck with us the whole time. She was always available to answer any questions and helped to point us in the right direction. Once we finally decided what would work best for us everything was finished in less than a month! I highly recommend them! Not only did we end up with the right loan for our needs but also a new friend.
 

Matthew and Sarah D. - Pennsylvania
 

Rachel was my analyst she could not have been anymore helpful. She was wonderful to work with. If I ever need another loan I will ask for her. Rachel is truly one of a kind. She is an asset to your company.
 

Linda M. - Georgia
 

I was quite impressed with the whole process. Thank you so much.
 

Joseph D. - New York
 

Rachel, I will definitely refer you. Had it not been for your personal engagement with me, I never would have even considered refinancing.
 

Susan S. - Ohio
 

Rachel Aul...the SWEETEST REP EVER and knowledgeable...she gave us her personal cell for off hours anxiety. She was calm and explained in explicit detail the disclosure. Her mannerism was amazing and kept us informed on a daily basis. Rachel definitely was instrumental in getting this done to gain our trust that you are a trustworthy company. Please make sure she gets this feedback ASAP...she deserved it 100%
 

Richard E. - Florida
 

Easiest mortgage I ever got.
 

David S. - New York
 

Rachel Aul provided exceptional service, she was always there to answer any questions I had in a timely manner and helped us through the entire process.
 

Casey Z. - New York
 

Outstanding Experience. Rachel Aul is definitely in the right line of work. Her people skills are beyond reproach. Outgoing personality, professional in all aspects. You feel like you're talking to long lost friend. She explained every option available which was a great help to me. Kept me updated during the entire process. I'm so glad I was fortunate enough to have Rachel as my loan officer. Absolute pleasure working with her. I was amazed how easy this closing process was, I had an outstanding advisor assisting me. Entire process took about 30 days to close. Highly recommended. Rachel is the best. Explained every option in detail. Outstanding people skills. Her personality and professionalism make her a perfect fit got this job.
 

Larry D. - Florida
 

Supportive and helpful. Rachel was absolutely wonderful to work with. She kept everything moving with a particularly hard closing with selling an old house and buying a new house all occurring in 5 hours. She was there to answer my multitude of questions and in a very speedy manner. She reassured me and gave me realistic expectations. With Rachel the closing hasn't been the closing of our communication either. Since closing, 6 months ago, she has answered questions about year-end tax documents and random mail I was getting directly after closing. Rachel also said she would look out for me in future years, checking in and to if remortgaging makes financial sense. Rachel was a joy to work with and if my forever home turns out to be not forever, I would not hesitate to work with Rachel again.
 

Kristy W. - Pennsylvania
 

Rachel made this terrifying experience painless. Any time I had a question or concern she answered it in layman's terms so I could stop my anxiety. I strongly recommend Rachel.
 

Ben A. - Pennsylvania
 

Fabulous working with Rachel! I wanted to get a lot of remodeling done, but had no idea of what I had to do to even get started! Then Rachel contacted me about the possibility of a lower rate refi. Wow, it actually got done. Printer didn't work Rachel talked me through how to use my printer. Then she had to explain how to email documents, using my phone! Rachel had so much patience and was sincerely happy to guide me through all the VA paperwork. Then Rachel even managed getting us a better rate. Exemplary guidance and knowledge for anyone, Rachel will gladly help you figure out the best for your situation.
 

Sherril B. - Pennsylvania
 

Great experience with refinancing! My husband and I were thinking about refinancing our house while the interest rates were low and we contacted Rachel to get some basic information about what all it would entail -- we were a little nervous to go through the process. Rachel took us under her wing and walked us through all of the steps and really set our mind at ease. She was extremely knowledgeable and thorough and didn't make us feel intimidated to ask a million questions. We decided to move forward and Rachel led us through the process very patiently and got us a great deal with our refinancing -- she actually pointed out a few different scenarios with money-saving options we would never have thought of! The whole process was a great experience, and I wouldn't hesitate to recommend Rachel to all my family and friends!
 

Lindsay M. - Washington
 

Rachel made this an excellent experience. Because I am computer challenged, she made this experience very easy for me and very fast and explained everything along the way so I could understand it and layman's terms. I cannot thank this company enough and Rachel for her diligence and hard work by helping this blue collar computer illiterate person out.
 

Kevin M. - Pennsylvania
 

Rachel was very personable and explained the process clearly, even when there were changes needed, she was proactive and had researched other options ahead of time. I really enjoyed working with Rachel. My loan closed in 14 days - amazing!
 

Pamela T. - Washington
 

Rachel clearly and easily explained things that I didn’t understand like points and how they work. She always took my calls and went above and beyond to make sure I understood everything completely. Give Rachel Aul a raise.
 

Steven W. - Florida
 

Rachel was great.
 

James B. - Georgia
 

Rachel returned my inquiries late night and weekends.
 

Cynthia M. - Maryland
 

Rachael Aul and her team were amazing, words cannot explain my total satisfaction. The whole experience was outstanding. If I hear of anyone who wants to refinance, I will definitely send them to Rachael and team.
 

Glen P. - Virginia
 

Rachal kept in constant contact and listen to all my whining. Benjamin Cesaro kept me in the loop and always laughing...it's as though he's known me for years. Great Service and I appreciate all at Reliance First Capital that helped me on my journey!
 

Cathy J. - Louisiana
 

Rachel was always friendly and informative. She did a great job through the whole process. Rachel Anne Aul A+++++++++++++
 

Boris S. - Florida
 

Rachel and her team were wonderful. I felt very at ease working with her. After flat out being told by another lender that they could not do my loan before even trying, to have such an easy process was very refreshing. The staff was so knowledgeable, there were practically no conditions to obtain after the loan was submitted to underwriting. Overall, I would definitely recommend Rachel and her team and Reliance First Capital. I appreciate everything you've done for my family!
 

Stephanie I. - Virginia
 

Rachel kept me optimistic during the entire process.
 

Linda S. - Louisiana
 

Rachel Aul was very helpful and answered all my questions and took time to make sure I understood what she was explaining to me.
 

Anne D. - Pennsylvania
 

Rachel and Kristin were lovely to work with. Rachel was with us from start to finish. I always knew where we were at and always felt like I could call her with any questions. Kristin was also very easy to work with in collecting additional documents that were necessary. Both of these ladies made this process very easy and stress free.
 

Jilian M. - Washington
 

Rachel made me feel so at ease through the whole process. She helped me with my computer skills that I lack in. She was the sweetest thing in the world always happy always friendly she cared about my loan probably more than I did LOL. I cannot say enough about how she treated me and how she got me through the refinance process. She is an outstanding outstanding individual and I would recommend her to any of my friends.
 

Kevin M. - Pennsylvania
 

Rachel was very professional caring listened to my needs.
 

Joseph G. - Pennsylvania
 

Rachel was awesome!
 

Rebecca B. - Ohio
 

Rachel Aul was amazing. She kept in constant contact, explained everything, answered questions, returned calls within the hour and even in the evening.
 

Jason F. - Ohio
 

Rachel Aul was the first contact with your company. She kept me informed of the process during the refinancing from Day 1. Answered all of my questions and reassured me when I was doubtful of the process. I appreciated her hard work and dedication to get the refinance loan approved at the lowest rate that I qualified for. Many thanks to Rachel Aul!
 

Stacey L. - Virginia
 

Rachel Aul, our first contact with Reliance First Capital, was amazing and provided beyond exceptional service in understanding our loan requirements! She immersed herself in getting to know us and provided exceptional personal service! She understood our loan needs, befriended us, told us honestly that we could make our refinance happen, guided us timely thru the process until we closed! We were blessed to find such an amazing person for our loan! Rachel was supported by a responsive, caring, and knowledgeable team! Kristen Kane and Jacqueline Massacci should be recognized for their efforts as well!
 

Stephen S. - Ohio
 

Rachel was with me in every detail, and even helped me work my printer!! Hire more folks like Rachel!
 

Sherril B. - Pennsylvania
 

We discovered our Loan Officer Rachel at Reliance First Capital through *************** and am so thrilled we did. Rachel has made our refinance experience stress free and extremely smooth. She was very thorough and prompt with any questions or concerns we had and even took time to explain how to do things on the website and reviewing documents. Rachel is very courteous, empathetic, personable and patient. We look forward to her being our loan officer for years to come. After dealing with some shady lending officers with other companies, it was a breath of fresh air having Rachel in our corner.
 

Jason I. - Virginia